Refund Policy

Last updated: 11 September 2026

This policy applies to Impro Pro licenses bought via impro.app through our Merchant of Record, Paddle (Paddle.com Market Ltd and its affiliates). It is provided by Sergei Filkov, a sole proprietor established in the country of Georgia.

Cancel anytime

Impro is a subscription. Cancel from "Manage subscription" in the app (or the link in your receipt); you keep access until the end of the paid period and are not charged again. Cancel during a free trial and nothing is charged at all.

7-day money-back on the first charge

If Impro is not for you, request a full refund of your first payment within 7 days of it, for any reason. Renewals are refundable within 7 days if the period was not materially used (fewer than 30 listening minutes).

How to request a refund

Email support@impro.app from the address you bought with, or reply to your license email. Include the license key if you have it. Refunds go back to the original payment method within 5–10 business days; the license key is deactivated.

After 7 days

We can still help with technical problems, and we consider refund requests case by case.